About Our Cakes
HOW MUCH DO YOUR CAKES COST?
Prices vary depending on size, detail, intricacy & complexity of your design. For custom cakes, we have a $150 minimum, which generally serves about 10-14 people.
YOUR CAKES LOOK GOOD, BUT DO THEY TASTE GOOD TOO?
So glad you asked! YES! Our cakes are made using only high quality ingredients including real butter, milk, flour, sugar, eggs and fresh fruit. We also outsource and use organic and locally grown ingredients when available.
I am also a trained CULINARY PASTRY CHEF and I am constantly testing and trying new flavor combinations to ensure innovation and originality!
Also, NO FROZEN STUFF HERE! This ain't no COSTCO or grocery store frozen cake shop! So, YES! They do taste as good as they look!
DO YOU SELL SHEET CAKES, READY-MADE CAKES OR “BASIC”/SIMPLE CAKES?
Sheet cakes are ONLY offered with a custom cake order. WHY? Well, we pride ourselves on creating one-of-a-kind works of art, so NO, we do not offer “basic” cakes because that's just not our style.
We work closely with you to make sure each “show stopping” cake is unique and reflects the recipient’s personality and sense of style. We create custom “centerpiece” cakes. Not basic cakes.
DO YOU MAKE GLUTEN-FREE OR DIETARY CAKES?
Yes, we offer a Gluten-Free and Vegan options for an extra charge. Unfortunately, at this time we do not offer sugar free desserts simply because we have not found recipes that we think are as amazing as our regular cakes. Sorry, but maybe some time in the future.
DO YOU DELIVER?
Yes, we deliver within 30 miles of San Diego (we service Oceanside, El Cajon, Escondido, Chula Vista).
Price of delivery is based on location. You can CONTACT US, with details regarding your event and we can send you a quote.
DO YOU SHIP YOUR CAKES?
Unfortunately, we do NOT ship cakes.
Tastings & Ordering
HOW MUCH ARE CAKE TASTINGS, AND WHAT DO THEY ENTAIL?
We charge $50 per couple for tastings for 40 minutes consultation. We recommend that you bring in any pictures, invitations, etc., that may help us come up with something perfect for your event. You can choose 3-4 flavors for your tasting.
*Tastings are by appointment only, contact us JulienneCakes@gmail.com
We would love to hear something personal about you and your event
....and please include the following information:
-date of your event
-anticipated number of guests
-days and times you are generally available for a tasting
-how you heard about us
HOW CAN I ORDER A CAKE, CUPCAKES OR COOKIES?
You can email us at JulienneCakes@gmail.com . We'll need ALL the details regarding your event in order to provide you with a quote. (Date, time, theme, colors, flavors, amount of servings needed, and any ideas or pictures you have for reference.)
HOW LONG WILL IT TAKE FOR YOU TO GET BACK TO ME?
We will review your submission and get back to you within 48 hours. Remember, we are closed on Sundays.
DO YOU HAVE A RETAIL STORE WHERE I CAN WALK IN AND PURCHASE CUPCAKES OR VIEW YOUR WORK?
We work with custom orders only and we don’t have a retail store. Our commercial kitchen is located in El Cajon and it’s not open for the public. If you want to order a cake you can call us (619)727-7637 or email firstname.lastname@example.org. Many times, we offer pick up from a location in Pacific Beach.
However, if it’s pictures you want to see, we have our work featured online You can also follow us on Facebook or Instagram to see some of our most recent work!
HOW EARLY SHOULD I PLACE MY ORDER?
A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, etc.). Since we are usually booked a few weeks (or sometimes months) in advance, we do encourage early ordering. (3-4 weeks advance notice is recommended, but we’re be happy to fit you in whenever our schedule permits.)
3-4 WEEKS!? ARE YOU CRAZY!?
Trust us, we are IN BUSINESS to help serve as many customers as humanly possible. HOWEVER, 1. We ARE HUMANS, and there are only so many hours in the day. 2. We specialize in over-the-top EDIBLE ART! So generally speaking, people who book with us are usually planning parties/events well ahead of time! (NOT at the last minute.) We love you, and would be HONORED to create a cake for you. But don't be mad at us if you wait until the last minute, or want a " SIMPLE CAKE" , because we're booked. We take all the orders we can fit into our production schedule. If we're booked, it just simply means other people DID NOT wait until the last minute.
IS A DEPOSIT REQUIRED TO PLACE AN ORDER?
Yes. We require a non-refundable 50% deposit to book your order. If your balance is not paid IN FULL one week prior to your event, you forfeit your deposit, and risk not being accommodated.
WHY IS IT NON-REFUNDABLE?
Because remember when we told you we BOOK UP often? .. Well there would be NO WAY for us to go back and get all of the customers we said NO to, to backfill YOUR SPOT if you decide to cancel your order. Your deposit ensures availability FOR YOU and we manage our entire team and production schedule based on YOUR ORDER once you book it.
BOOKING After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, we would require a non-refundable 50% deposit to secure your date. The remaining balance must be paid in full one week prior to your event. The balance and deposit are NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it for another.
WHAT FORMS OF PAYMENTS DO YOU ACCEPT?
We accept payments thru PayPal and Venmo. We will email you an invoice with the email account for you to pay online.
WHAT IS YOUR REFUND/ CANCELLATION POLICY?
A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to your event. If an order is not picked up on the day of delivery or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders. If you cancel, that could result in thousands of dollars lost, just to accommodate your order (obviously, whether you cancel or not). IN THE EVENT OF CANCELLATION:
1. All requests for cancellation must be made in writing.
2. If a cancellation is received, your deposit will not be refundable.
3. If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client’s responsibility.
We hope that we've answered all your questions! If we've missed anything, drop us a line !
If you're ready to book, click here and tell us all about your event! (insert contact us form)
Either way, THANK YOU from the bottom of our hearts for even CONSIDERING Julienne Cakes!
We hope to serve you soon! xoxo, Julie Fornazari
“TAKE THE RISK OR LOSE THE CHANCE.”